![]() ![]() Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. Each additional bag is $25.00 per piece.Each review score is between 1-10. Each Child Ticketed Passenger is allowed 1 standard size bag is free. LUGGAGE: Each Adult Ticketed Passenger is allowed 2 standard size bags plus 1 hand carry bag is free. Only one pet is allowed per vehicle, so please make reservations in advance. Please note: Only one pet per adult ticketed passenger is allowed. PETS must be kept in a small (max size 2’x2′) airline approved carrier. Safety seats are not provided by Groome Transportation. Passengers aged 14 and under must travel with a parent or guardian.ĬHILD SAFETY SEATS: All children under age 8, less than 57 inches tall and less than 40 pounds must be in an age-appropriate approved safety seat. UNACCOMPANIED MINORS, defined as passengers aged 15 to 17, may ride alone. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger. Groome Transportation and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions mechanical failure or any other conditions beyond our control. We recommend that you make your purchase online, or by calling (706) 324-3939, at least 24 hours in advance, to avoid potential delays at your time of travel. RESERVATIONS ARE REQUIRED in advance of riding the shuttle. ![]()
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